About Us
Seito’s headquarters is located in Hong Kong with subsidiary companies in Malaysia and China where we have branch offices in Shenzhen & Guangzhou. From these offices, we are able to provide direct sales and support services in South East Asia.
Our Solutions
Our POS solutions are professionally developed to cater to the foodservice, hospitality, and retail industries. Our customers operate a wide-range of fine-dining restaurants, Chinese restaurants, quick-service restaurant chains, food courts, hotels, department stores, clubhouses, and supermarkets.
Our Customers
For the past decade, we have been serving more than 6,000 customers in over 15 countries or regions including Hong Kong, China, USA, Canada, Netherlands, Australia, Japan, Indonesia, Malaysia, Vietnam, Thailand, Singapore, Philippines, Taiwan and Macau etc. Now, there are over 70,000 sets of computers or POS terminals running SEITO.
Our Services
We are committed to a long-term partnership with our customers, providing all aspects of system planning, installation, training and on-going maintenance services. We have a direct sales team, project team, R&D team and service team to fully support our customers locally. In other regions, we have either our branches or authorized dealers and partners to provide valuable services and supports to our customers more directly and efficiently.
Project Implementation
- Hardware and Software Preparation
- Network Consultation
- Menu Design & Set-up
- In-house System Setup & Installation
- User Training
- UAT Support
- On-site Installation
- System Change Over & Fine Tune
- Standby Support
Service Support
- Hotline / Remote Service Support
- Bad Position Reengineering
- Preventive Maintenance
- Hardware Repairing & Troubleshooting
- Software Preventive Maintenance
- Program Update for Bug Fixes
