Better Order Experience

- Customer can order directly from their own mobile device

  * No need to queue (fast service mode)

  * Guest self-ordering (table service mode)

Increase Table Turn-Over and Profit

- Extra online platform to complete order & payment processing

- Reduce operation costs

- Reduce ordering equipment & labour on the floor

Maintain Social Distancing

- Whether DIY ordering or pre-order with self-pickup, social distancing between staff and customers can be maintained

Better Meal Preparation & Serving

- Speed up food preparation and improve order fulfilment efficiency

- Monitor all food orders precisely from the Kitchen Management System

Guest Mode

By scanning a QR code, customers can select items and confirm the order themselves. The order will be sent to the kitchen automatically. This reduces customer waiting time, manpower costs and means you can turn your table more frequently.

Waiter Mode

Staff use a mobile device to scan the QR code presented in the Seito F&B workstation to access waiter mode. Staff can take customer orders right at tableside, reducing footsteps and customer waiting time.

Pre-Order Mode

By scanning a QR code from your promotional channels, customers can place orders, specify pick-up time and seamlessly process electronic payment from their mobile device. Kitchen chits will be printed the specified number of minutes before the scheduled pick up time.

Centralized Data Management

All item pictures and menu data are synchronized with Seito POS, easily manage in one backend program

Customer Loyalty Program

Supports applications of member digital coupons & discount redemption when ordering

Instant Payment

Various fast & secure payment options let customers pay how they want after ordering

Pay at the Table

Used with a smart POS terminal, “Pay at the Table” operation enables tableside payment to enhance dining experience